Privacy policy
Our policy
Erigo (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit erigodesign.com (“Site”).
Information we collect
We collect the following categories of information:
A) Personal Information You Provide
When you contact us or interact with our Site, we may collect:
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Contact Information: such as your name, email address, phone number, and any other details you provide through forms or email communication.
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Feedback and Testimonials: reviews or testimonials you submit directly or via third-party platforms (such as Google Reviews).
B) Information We Collect Automatically
When you use our Site, we may collect:
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Usage Data: including pages visited, referring website addresses, browser type, device type, and general geographic location.
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Cookies and Tracking Technologies: such as cookies and analytics tools (e.g., Google Analytics) to understand how users interact with our Site. This information is generally non-personally identifiable.
C) Categories of Personal Information Under the CCPA
If you are a California resident, the information we collect may fall under the following categories as defined by the California Consumer Privacy Act (CCPA):
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Identifiers (e.g., name, email address)
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Internet activity (e.g., browsing data)
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User-provided content (e.g., testimonials)
D) Payment Information
When you purchase our services, your payment is processed by trusted third-party providers (such as Stripe or PayPal). We do not store or have access to your full payment card details. We may receive limited information from these providers, such as your name, billing address, and confirmation of payment status, to manage your subscription and account.
How we use your information
We may use your information for the following purposes:
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To respond to your inquiries or provide customer support
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To improve our Site, services, and customer experience
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To publish testimonials or feedback (with your consent)
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To send updates, newsletters, or service announcements (if you’ve opted in)
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To comply with legal obligations or enforce our terms of service
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To maintain security and prevent fraud or misuse
How we share your information
We do not sell or rent your personal information. We may share information in the following limited circumstances:
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Service Providers: We may share your information with trusted third-party vendors who help us operate our website, host data, send communications, or provide other services. These providers are contractually obligated to protect your information and use it only for the services we request.
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Legal Requirements: We may disclose your information when required to comply with legal obligations, court orders, or lawful requests by public authorities, including to meet national security or law enforcement requirements.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our Site of any change in ownership or use of your personal data.
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With Your Consent: We may share or publish personal information (such as testimonials or reviews) when you have given explicit consent to do so.
We do not share your personal information with third parties for their own direct marketing purposes.
Cookies and tracking technology
We use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and understand user behavior on our Site.
A) What Are Cookies?
Cookies are small data files stored on your device when you visit a website. They help us recognize your browser and store preferences or settings.
B) Types of Cookies We Use
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Essential Cookies: Necessary for the Site to function properly (e.g., page navigation, form submissions).
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Analytics Cookies: Help us understand how visitors interact with the Site, so we can improve performance (e.g., Google Analytics).
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Advertising Cookies: We use advertising and remarketing cookies (such as Google Ads, Meta/Facebook Pixel, or similar tools) to measure the effectiveness of our marketing campaigns and deliver more relevant ads. These cookies track interactions with our ads and may be used to show you targeted advertising on third-party websites or platforms.
C) Your Choices
You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect your experience on the Site.
D) “Do Not Track” Signals
Our Site does not currently respond to “Do Not Track” browser signals. However, you can manage your tracking preferences by adjusting your browser or device settings.
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
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Secure servers and hosting environments
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HTTPS encryption during data transmission
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Access controls and limited staff access to personal data
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable laws.
Your rights and choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
A) General Rights
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Access: You may request to view the personal information we hold about you.
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Correction: You may request that we correct inaccurate or incomplete data.
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Deletion: You may request that we delete information we’ve collected about you, subject to legal and operational requirements.
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Withdraw Consent: Where consent is the basis of processing, you may withdraw it at any time.
B) California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
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Know the categories and specific pieces of personal information we have collected about you
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Request deletion of your personal information
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Opt out of the sale or sharing of personal information (note: we do not sell your personal data)
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Correct inaccurate personal information
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Limit the use of sensitive personal information (if applicable)
To exercise any of these rights, you may contact us at info@erigodesign.com
We may need to verify your identity before processing certain requests.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
When we make changes, we will:
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Post the updated version on this page
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Notify you via prominent notice on the Site or by email, if the changes are significant
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, you may contact us at info@erigodesign.com
We will respond to all valid requests within a reasonable timeframe and in accordance with applicable privacy laws.